Agency Overview

Project Return helps people who are coming back from prison. Our mission is to provide services and connect people with resources needed to return successfully to work and community after incarceration.  For over four decades, Project Return has done the work of reentry in Nashville, facilitating job search, job placement, and job retention, as well as providing wraparound intensive case management and a broad array of assistance and support, for people who come to Project Return with the determination to make a new beginning after incarceration.  Project Return opened its second location in Chattanooga, TN in 2021.

Position Description

Projects Return is looking for an individual with excellent communication skills, strong multitasking abilities, and the ability to work independently while prioritizing tasks effectively. The Administrative Assistant will be responsible for greeting all participants and visitors and corresponding to inquiries via phone, mail, and e-mail. This position is for the Nashville office.

Essential Duties and Responsibilities:

  • Screen phone calls and routing callers to appropriate staff
  • Greet participants and visitors
  • Log participants in daily Participant Log
  • Connect participants to designated staff and departments to receive services
  • Maintain awareness of available staff to deliver services
  • Assemble new participant files
  • Organize files alphabetically
  • Maintain tidiness of front desk and lobby
  • Performs other job-related duties and responsibilities as assigned

Requirements/Qualifications:

  • High school diploma or GED required
  • Computer proficiency, including Google Suite and/or Microsoft Office.
  • Non-profit experience preferred.
  • Prior customer service experience preferred
  • Motivation to assist others with the transition from incarceration to a full and free life.
  • Strong people skills
  • Good organizational and record-keeping skills with the ability to multi-task.

Job Type

  • Part-Time: Monday- Friday, 8-1 pm
  • Salary Range: $15-20/hour based on experience